Ombudsman & Grievance
Committed to fair and transparent resolution of member complaints.
Grievance Redressal Officer
If you have any unresolved issues regarding loans, deposits, or staff behavior, please contact our appointed Ombudsman. We assure you of a fair hearing and prompt resolution.
Asif Biswas
Ombudsman
+91 9641844691
grievance@barniaskus.in
Barnia SKUS Ltd., Nadia
Redressal Process
- Step 1: Submit a written complaint to the Branch Manager.
- Step 2: If unresolved within 7 days, approach the Board of Directors.
- Step 3: If still unsatisfied, file a complaint with the Ombudsman here.